Shipping conditions

Anura Shipping Conditions

1. Processing time:

Orders are processed and shipped within 1–3 business days after payment is received. Please note that processing times may be longer during peak periods.

2. Shipping method:

We currently offer standard shipping for all orders. Shipping costs are calculated based on the selected delivery address and the weight of the order.

3. Delivery time:

The estimated delivery time varies depending on the delivery address (estimated from the time of dispatch).

4. International shipping:

We offer international shipping. The estimated delivery time is 6–12 business days. Please note that the actual delivery time may vary and depends on customs regulations.
5. Shipment tracking:

Once your order has been shipped, you will receive an email with shipping confirmation and a tracking number, which you can use to track the status of your order. This does not apply to certain countries, but we will provide you with proof of shipment.

6. Delayed or lost orders:

For delayed or lost orders, please contact us at Please contact Anura.kundenservice@gmail.com so that we can help you track down and resolve the problem.

7. Taxes and duties:

The buyer is solely responsible for complying with all applicable import duties, taxes, and customs tariffs for cross-border shipments. The price quoted does not include VAT. Detailed information can be found in the terms and conditions.

8. Address details:

Please ensure that the delivery address is correct when completing the payment process. We are not responsible for delays or returns due to incorrect address information.

9. Returns and exchanges

Information on returns and exchanges can be found in our return policy.

Note: The size shown may differ from the actual size on the website, as we convert Asian sizes (on products) to European sizes.

10. Customer Service

If you have any questions or need further assistance, please contact Anura.kundenservice@gmail.com. Further information can be found in the terms of service.

*By clicking "Proceed to Payment", you accept our shipping terms.*