Shipping conditions
Anura Shipping Conditions
1. Processing time:
Orders are processed and shipped within 1β3 business days of receiving payment. Please note that processing times may be longer during peak periods.
2. Shipping method:
We currently offer standard shipping for all orders. Shipping costs are calculated based on the selected delivery address and the weight of the order.
3. Delivery time:
The estimated delivery time varies depending on the delivery address (estimated from the time of dispatch).
4. International Shipping:
We offer international shipping. Estimated delivery time is 6-12 business days. Please note that actual delivery times may vary depending on customs regulations.
5. Shipment tracking:
Once your order has been shipped, you will receive an email with shipping confirmation and a tracking number so you can track the status of your order. This does not apply to certain countries, but we will provide you with proof of shipment.
6. Delayed or lost orders:
If your order is delayed or lost, please contact us at Info@Anura.com so we can help you track and resolve the issue.
7. Taxes and duties:
The buyer is solely responsible for compliance with all applicable import duties, taxes, and customs tariffs for cross-border shipments. The stated price does not include VAT. Detailed information can be found in the Terms of Use.
8. Address details:
Please ensure that the shipping address is correct when completing the payment process. We are not responsible for delays or returns due to incorrect address information.
9. Returns and exchanges
For information on returns and exchanges, please see our Return Policy.
Note: The size shown may differ from the actual size on the website because we convert Asian sizes (on products) to European sizes.
10. Customer Service
If you have any questions or need further assistance, please contact Info@Anura.com. Please see the Terms of Use for more information.
*By clicking "Proceed to Payment" you accept our shipping terms.*