Privacy Policy

Privacy Policy

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Privacy Policy
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1) Introduction and contact details of the person responsible
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data refers to all data that can be used to personally identify you.
1.2 The controller for data processing on this website within the meaning of the Swiss Data Protection Act (DSG) is "Milo Fouquet." The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

2) Data collection when visiting our website
2.1 If you use our website purely for informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
The data will not be passed on or used for any other purpose. However, we reserve the right to subsequently review the server log files if there are concrete indications of illegal use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser bar.

3) Hosting & Content Delivery Network
Shopify
For hosting our website and displaying the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”)
Data will also be transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

4) Cookies
To make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website).
We may work with advertising partners who help us make our website more interesting for you. For this purpose, cookies from partner companies will also be stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case in the paragraphs below.
Please note that you can set your browser to inform you about the use of cookies and to decide individually whether to accept them or to reject cookies in certain cases or generally. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these settings for each browser at the following links:
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/temporäres-allow-von-cookies-und-website-daten-in-microsoft-edge-597f04f2-c0ce-f08c-7c2b-541086362bd2
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehne
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be limited.

5) Contact
When you contact us (e.g., via contact form or email), personal data is collected. The data collected when you use a contact form can be seen in the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. Your data will be deleted after your request has been processed. This is the case if the circumstances indicate that the matter in question has been conclusively clarified and provided there are no statutory retention periods to the contrary.

6) Data processing when opening a customer account and for contract processing
Personal data is collected and processed when you provide it to us to execute a contract or when opening a customer account. The data collected can be seen on the respective input forms. You can delete your customer account at any time by sending a message to our address. We store and use the data you provide to process the contract. After your customer account has been deleted, your data will be blocked in accordance with retention periods under tax and commercial law and deleted after these periods have expired, unless we can demonstrate an overriding interest in further processing within the meaning of Art. 31 Para. 2 DSG or a legal justification.

7) Use of your data for direct marketing
Subscribe to our email newsletter
By providing your personal data, you agree that we may use this data to send you newsletters.
We save your IP address entered by your Internet Service Provider (ISP), as well as the date and time of registration, so that we can trace any possible misuse of your email address at a later date. The data we collect when you register for the newsletter will be used exclusively for the purposes of advertising through the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending us a corresponding message. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless we can prove an overriding interest in further processing within the meaning of Art. 31 Para. 2 DSG or a legal justification.

8) Data processing for order processing
8.1 The personal data we collect will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned credit institution as part of the payment processing, insofar as this is necessary for the payment processing. If special service providers are used for order processing, we will explicitly inform you of this below.
8.2 To fulfill our contractual obligations to our customers, we work with external shipping partners. We will only share your name and delivery address with a shipping partner selected by us for the purpose of delivering the goods.

9) Retargeting/ Remarketing/ Recommendation Advertising
Meta Pixel
This website uses the "Meta Pixel" of Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Meta"). This allows the behavior of users to be tracked after they have seen or clicked on a Facebook and/or Instagram ad. This process is used to evaluate the effectiveness of the ads for statistical and market research purposes and can help optimize future advertising measures.
The data collected is anonymous to us, meaning it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Meta, allowing a connection to the respective user profile and allowing Meta to use the data for its own advertising purposes, in accordance with the Meta Data Usage Policy (https://www.facebook.com/about/privacy/). You can allow Meta and its partners to place advertisements on and outside of Facebook and/or Instagram. Furthermore, a cookie may be stored on your computer for these purposes.
This may also result in the transmission of personal data to the servers of Meta Platforms Inc. in the USA.
To disable the use of cookies on your computer, you can set your Internet browser so that no more cookies can be stored on your computer in the future or so that any cookies already stored are deleted. However, disabling all cookies may result in some functions on our website no longer being able to function. You can also disable the use of cookies by third-party providers such as Meta on the following Digital Advertising Alliance website: https://www.aboutads.info/choices/
We have concluded an order processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

10) Use of a live chat system
TidioChat (Tidio Ltd.)
This website uses technologies from Tidio Ltd., 220C Blythe Road, W14 0HH, London, United Kingdom (www.tidiochat.com) to collect and store anonymized data for the purposes of web analysis and to operate the live chat system for answering live support requests. This anonymized data can be used to create user profiles under a pseudonym. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the website visitor's internet browser. Cookies enable the internet browser to be recognized.
The data collected using TidioChat technologies will not be used to personally identify visitors to this website without the express consent of the data subject, nor will it be merged with personal data about the bearer of the pseudonym. To avoid the storage of TidioChat cookies, you can set your internet browser so that no more cookies can be stored on your computer in the future or so that cookies that have already been stored are deleted. However, deactivating all cookies may result in some functions on our website no longer being able to be carried out. You can object to the collection and storage of data for the purpose of creating a pseudonymized user profile at any time with effect for the future by sending us your objection informally by e-mail to the e-mail address stated in the imprint.
We have concluded an order processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

11) Rights of the data subject
The applicable data protection law grants you the following data subject rights (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis stated for the respective conditions for exercising them:
- Right to information according to Art. 25 DSG
- Right to data disclosure or transfer in accordance with Art. 28 DSG
- Right to rectification according to Art. 32 para. 1 DSG

12) Duration of storage of personal data
The duration of storage of personal data is determined by the respective legal basis, the purpose of the processing and – where applicable – also by the respective statutory retention period (e.g. retention periods under the Code of Obligations).
When personal data is processed on the basis of explicit consent, the data in question will be stored until you withdraw your consent.
If there are statutory retention periods for data, this data will be retained for the period stipulated by law.
Furthermore, personal data will be processed as long as you do not expressly prohibit processing, unless we can demonstrate an overriding interest in further processing within the meaning of Art. 31 Para. 2 DSG or a justification under the law.


Copyright notice: This privacy policy was created by the specialist lawyers of the IT law firm and is protected by copyright (https://www.it-recht-kanzlei.de)